How to Order

How to Order Your Hat

All of our hats are custom, based on your design and will be made to order

1.) Please review our Instagram feed for ideas. We can do much more than what is shown there but it will give you some ideas.


2.) When you are ready to order or have questions, E-Mail me and we can design your custom hat -- jaina@ochearts.net

  • What we need to know:

  1. Hat Size (Adult or Youth):

  2. Hat Color:

  3. Image and/or custom script:

  4. Image or script color (glitter or plain):

  5. Special Instructions:

  • Once I receive your request I will contact with the following:

      1. Confirm your design choices

      2. Provide payment options

      3. Review shipping options


3.) When we are done designing your hat, OC Hearts will send you an electronic invoice that you can pay via credit card or PayPal. We also accept personal checks.


Payment and Checkout Information

  • We accept PayPal and major credit cards via PayPal

  • We recommend that you use a confirmed ship to address from a verified U.S. PayPal account when ordering via our online store

  • We collect sales tax from CA and NJ residents

  • Sales tax for ship-to addresses outside CA and NJ are the responsibility of the Buyer

Shipping information

  • We process orders as quickly as possible.

  • We do not ship outside of the US

  • RJK Ventures LLC is not responsible for errors with PayPal shipping calculations. In the case of an error, we will contact you prior to shipment.

Returns and Exchanges

  • Because our hats are custom we do not offer refunds or exchanges.